Please wait up to 24 hours for your transaction to process if you have not received the Erudito Credits you have purchased. There can sometimes be a delay in delivery. If you have still not received your Erudito credits after this period, please don't hesitate get in touch. Please attach a proof of purchase to your case. This will allow our Support Team to find you a resolution as quickly as possible.
If you didn't receive the resources or if your cargo has not been upgraded, please make sure that you have at least 500 empty storage space for each type of cargo before applying these Resources Packs. For instance, if you have 1000 Max Sugar Capacity, check if you don't currently have more than 500 Sugar in your storage. Also, please note that these Resources Pack will not be available before reaching at least Sequence 4 on your current playthrough of Assassin's Creed 4: Black Flag. If your issue persists, do not hesitate to contact us.
If you have purchased the Arno or Elise figurine, you will have received a promotional code to redeem on the Assassin's Creed Initiates website. As the Initiates program has been discontinued, please do not hesitate to reach out to us with your code!
The Season Pass adds another adventure, customisation options and multiplayer characters to your game! In detail, this is what is included: Kraken Ship Pack (Ship upgrade)Freedom Cry (Additional gameplay) Death Vessel Pack (Ship upgrade) Crusader and Florentine Pack (Ship upgrade) Blackbeard's Wrath (Multiplayer character pack) Illustrious Pirates Pack (Three new island locations, and various customisation items for the ship and main character) Guild of Rogues (Multiplayer character pack) On console, the included downloadable content will be shareable with any other account that is active on the system. Please note that the Ubisoft Connect Season Pass is only compatible with the Ubisoft Connect version of the game. To access the same content in the Steam version of the game, you will need the Steam Season Pass. More information on the contents of the Season Pass can be found on the Ubisoft Store. If you have any questions, feel free to contact us!
Many of the higher level contracts will require you to progress further in the game before they are available to play. Please continue through the main story campaign to unlock more of the map and more of the game's features which may be required for the particular missions that are not currently available to you. Feel free to contact us for any other questions.
If you own one Season Pass and if the system asks you to pay for your content, you should be able to unlock it for free. To do so: Xbox One- Make sure your Season Pass code has been redeemed on your account. - Exit the game on your Xbox One by using the Xbox button to return to Xbox Home. - Turn off your Xbox One and power cycle your Xbox. - Restart your console. - Launch Assassin's Creed IV Black Flag and access the Additional Content menu from the Main Menu for single player DLCs, or the Extra Content menu in the multiplayer portion of the game for multiplayer DLCs (hit LB once from the main multiplayer menu). - Select the pack again and you should receive a notice that you already own the content. An Xbox pop-up will appear with the content that it is installed on your console. To check if the content is installed on your Xbox One, please check out this article. PS4 Restoring your Playstation 4 licences should resolve this issue. In the case that the problem persists, please do the following: - Navigate to store.sonyentertainmentnetwork.com - Log in to your Sony Account. - Select Games on the top of your screen. - Scroll down to Add-Ons and select Season Passes. - You may see the Season Pass for AC4 listed twice here, choose the one stating Free. - Add the Free Season Pass to your cart and check out. - At one point you'll see an option to download this content to your PS4. You should now be able to download the DLCs for free on your console. To check if the content is installed on your Playstation 4, please check out this article. If you need any further assistance, do not hesitate to contact us!
أرسل لنا مشكلتك و واحد من الخبراءنا سوف يرد عليكم"