Connectivity issues in Just Dance on PS3
If you experience lag, disconnections or other problems with the game's connectivity, there are a few steps you can try. We recommend that you try them in the order they are listed below. Please note, if you are having trouble connecting, the issue may be your internet connection. There are several factors that affect connection quality in our games. These play a huge role in how you experience the game. If you are connected via WiFi, you can maximise your gaming experience by connecting via an Ethernet cable instead. For any NAT related issues, take a look at our guide on troubleshooting NAT issues. Here is the list of steps you can try: Start by testing your network connection. If the test shows that your connection is limited, try the following troubleshooting steps. 1. Reset your network hardwareThis will allow your network hardware to re-establish a fresh connection to your ISP. 2. Enable UPnPUPnP (Universal Plug and Play) can be toggled on or off in your router settings. Because there are a number of different router models available, we can't provide specific instructions on how to do this. We recommend checking the router's manual or contacting your Internet Service Provider for guidance. 3. Forward portsThis will allow the communication from the game server to be channelled directly to the console and vice versa. These are the ports you need for Just Dance: UDP & TCP: 80, 443 4. Check for external restrictionsThese are the other factors that may limit your ability to connect. If you are still having trouble after trying these steps, please feel free to contact us.