We are aware of an issue where the gear players received during the Yule festival has disappeared from their inventories.
If you have modified the items, upgrade
materials should have been refunded and socketed runes
will have returned
to your inventory.
You can restore
the Yule items by claiming the free Godly Gifts pack in the Animus Store.
• Open the Animus Store in-game.
• Select the Packs section.
• Locate and claim the Godly Gifts pack.
Feel free to get in touch
if you have any other questions!