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Disabling background applications on PC

Certain Microsoft services or third-party software running in the background can cause interference with your games.

Before trying the steps below, please disable all programs temporarily, either manually or by performing a clean boot of your system:

Check which background application is causing the issue

If the issue does not occur after disabling all programs, begin to re-enable them one by one.

Repeat this until you come across the issue again - the last startup item you checked will be the one interfering with your game.

Please note that this process will likely lead to disabling the firewall and security software. Once you have finished testing the game, do not forget to re-enable it.

Software likely to interfere with Ubisoft games

The following list of examples is not exhaustive and advisory only:

Fullscreen overlaysOverwolf
Hardware monitoring softwareMSI Afterburner, Riva Tuner
Peer-to-Peer softwareBitTorrent, uTorrent
RGB Controllers or game optimisersRazer Synapse, SteelSeries Engine
Streaming applicationOBS, XSplit Gamecaster
Software impacting applicationsf.lux, Nexus Launcher
VPN softwareHamachi
Video chat servicesSkype
Virtualising softwareVmware
VoIP applicationsDiscord, TeamSpeak

We also recommend disabling experimental features available through NVIDIA GeForce Experience and Radeon Settings.

Do not hesitate to contact us if you have any other questions.

Tilhørende Platforme

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