Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.
To try and improve your overall connection to the game and its features, please try the below steps in the order listed:
• Forward ports used by the game
TCP: 80, 443, 14000, 14008, 14020, 14021, 14022, 14023 and 14024
UDP: 80, 3074