Xbox One users can:
• Select System > Settings > Display and sound, then the Video output option.
• Move right to the Setup section, and select Calibrate TV.
• Using the on-screen guide, adjust your TV settings for the best possible display for your Xbox One.
PlayStation 4 users can try changing the display area or video output settings.
If the issue persists, your screen may not be set up to display the game correctly.
The exact steps will vary depending on the brand and model of your TV or screen, but please try different:
• Display area settings.
• Overscan settings.
Some screens also have a zoom feature that, if enabled, could cause the screen to be cropped.
Let us know if you have any questions!