To try improving your overall connection to the game and its features, please try the below steps in the order listed:
• Check for software conflicts.
• Enable UPnP.
• Forward ports used by the game.
TCP: 2869, 6005, 11001, 11090, 11095, 14000
UDP: 53, 500, 3074, 3544, 6075
This step will also help you establish an Open NAT for your connection with the game.
Please note that you may need to forward additional ports for Ubisoft services.
• Reset the Hosts file.
Do not hesitate to contact us if you continue to experience issues with your connection to the game.