Acorns not received

The first thing to do is to is confirm if the Acorns have not been delivered.

If you are unable to find the Acorns in-game, please check your transaction history to make sure that the purchase went through:


If the transaction appears but you did not receive your Acorns, please allow some time for the balance to be updated. Though Acorns will be immediately added to your game in most cases, it might sometimes take up to 24 hours.

If you still require assistance, do not hesitate to contact us and provide us with a screenshot of your transaction history.

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