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Uplay PC
Activating a key or code for a game or content
To activate the key for your game or content, choose your platform from this list to see the relevant instructions: Ubisoft Connect Desktop App Steam Epic Games Launcher PlayStation 4 PlayStation 5 Xbox One Xbox Series X | S Nintendo Switch Ubisoft Connect Desktop App • Open the Ubisoft Connect Desktop App and log in. If you are new to Ubisoft Connect please download the client and create an account. • Select on the lines icon in the top left of the Ubisoft Connect window. • Select Activate a key. • Enter your key in the Activation Code field. • Choose Activate. This will activate the game on your Ubisoft account. Steam You can find out how to redeem your keys on the Steam website. If you already entered a key or never received one, but Steam is still asking for a key, take a look at our guide. Epic Games Launcher • Open the Epic Games launcher and log in. • Select your username, on the bottom left side of your screen. • Choose Redeem Code. • Enter your code and select Redeem. This will activate the game. PlayStation 4 • Log in to your PlayStation Network account or create a new one (online or on your console). • Choose the PlayStation Store icon on the Home Screen. • Go to the Redeem Codes section at the bottom of the menu. • Enter your code, then select Continue. Please note that you will not be able to redeem a PlayStation 5 key on a PlayStation 4 console. PlayStation 5 • Log in to your PlayStation Network account or create a new one (online or on your console). • Choose the PlayStation Store icon on the Home Screen. • Select the Three dots line on the top right of the screen. • Choose Redeem code. • Enter your code, then select Redeem. Please note that you will not be able to redeem a PlayStation 4 key on a PlayStation 4 console. Xbox One • Log in to your Xbox account or create a new one (online or on your console). • Go to the Xbox Store, then Browse games. • Choose Use a code and enter the 25-digit code. An Xbox Live download code can only be used once on Xbox One consoles. Xbox Series X | S • Log in to your Xbox account or create a new one (online or on your console). • Go to the Microsoft Store, then select Redeem. • Enter your 25-digit code and choose Check code. You can also redeem the code online. Nintendo Switch You can find out how to redeem your keys or codes on the Nintendo website. If you are still unsure how to redeem your game key, feel free to contact us.
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Uplay PC
If this is your first time using Uplay on this computer you need to login at least once before using Offline mode
In order to solve this issue, please follow steps below: 1. First, open Uplay PC and click on Settings at the bottom. 2. Check if Always start Uplay in offline mode is ticked. If it is, please untick the box. 3. Click on Back. 4. You should now be able to connect with your e-mail address and your password. If you continue to have trouble after completing the above steps, please contact our support teams!
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PC › Uplay PC
Disable cloud sync in Uplay PC
Yes, you can disable the cloud synchonisation for your save files. This is how: - First, start Uplay PC and log in with your account. - Open the menu by clicking on and select Settings. - In the General tab, untick the box next to Enable cloud save synchronization for supported games. You can enable cloud sync again at any point. Simply navigate to the Settings again and tick the box next to Enable cloud save synchronization for supported games.
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