If you receive this error message, we will recommend trying the following:
• Restart Ubisoft Connect.
• Verify your game files
. Note that during the file verification Ubisoft Connect might trigger an update. If this is the case please cancel the file verification.
• Press on the Update
button once the verification is done.
If none of this work, please perform a clean installation of Ubisoft Connect. For more information, visit this article
If the issue persists after doing the steps above, do not hesitate to contact us!