Generating a DirectX Diagnostic report

DirectX Diagnostic (DxDiag) reports are useful for collecting information about your hardware and identifying common issues.

To generate the report:

• Open the Run command.
You can do this by holding down the Windows + R keys on your keyboard or searching for Run in your system.
• Type dxdiag in the dialogue box.
• Click OK or press Enter.
This will open the DirectXDiagnostic Tool.
• Click Save All Information....
• Save the file to your Desktop.
 

 
We may ask you to attach a DxDiag report to your support case to help us troubleshoot technical problems.

Do not hesitate to let us know if you have any other questions.

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