Open a Support Case

HAVING TROUBLE ACCESSING YOUR ACCOUNT? WE'RE READY TO HELP!

ALL FIELDS ARE REQUIRED


COMPROMISED UBISOFT ACCOUNT

To help our support team verify the ownership of your Ubisoft Account, please provide us with a proof of purchase for any of the games on the account when submitting your support case: Providing a proof of purchase

Your message has exceeded the maximum length allowed. Please shorten your message so that your comment can be submitted.
( characters remaining)

You have indicated that you are having a technical issue with a PC title. To ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your MS Info file and DXDIAG file to this support case.

Please click HERE for instructions on how create and attach these two files. (NOTE: Page will open in a new window)

Monday - Friday 17:00-22:00 AEDT (Sydney time) Please note that if chat support is at its maximum capacity, the chat button will not be available to you.