Troubleshooting connectivity issues in Heroes of Might & Magic VI (PC)

QUESTION:

What can I do to resolve issues with connectivity and online features in Heroes of Might & Magic VI on PC?

ANSWER:


Before diving into the thick of the troubleshooting, it is important to understand that your Internet Service Provider (ISP) and the way you share the connection speed play a huge role in how you experience the game.

To try and improve your overall connection to the game and its features, please try the below steps in the order listed:

• Reset network hardware

• Switch to a wired connection

• Check for software conflicts

• Enable UPnP
Please contact your ISP for additional information and help with enabling this feature.

Forward ports used by the game
Below are the ports you need for Heroes of Might & Magic VI:
 
Ports used by the game:

TCP: 3074, 13000, 13005, 13200-13999, 24650, 24659
UDP: 3074, 24650, 24659

Ports used by UPLAY:
 
TCP: 80, 443, 14000

This step will also help you establish an Open NAT for your connection with the game.

• Reset the Hosts file

• Flush DNS

• Check for external restrictions

Do not hesitate to contact us if you continue to experience issues with your connection to the game.

Associated Platforms

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