If you experience an issue with your Starlink toys, please try the steps below:
• Remove all weapons, wings, ship and pilot from the mount. • Remove the Joy-cons from the Starlink Joy-con mount. • Turn off the Joy-cons. • Turn the Joy-cons back on. • Re-attach the Joy-cons to your mount.
You can also watch this video to see these steps:
If you are looking for more information on known issues in Starlink: Battle for Atlas, please check our list of error codes.