Locating Ubisoft Connect log files

In some cases, we might ask you to share a copy of your Ubisoft Connect log files with us.
The files help us get a full picture of the situation and investigate the cause of the issue you are experiencing. 
By default, they are located in the following directory:

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs

Once you have located the files, please attach them to your support ticket by using the + Add Files option on the ticket and submit the update.

If you have any questions, please do not hesitate to get in touch!

Associated Platforms


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