Just Dance TV Connection Issues

You are currently viewing a North American article. Please note the information might not apply to other countries. You can check the availability of an article for your country on this topic by clicking on the flag on the top left corner.

REFERENCE ID: 000077480

If you are having difficulties connecting we would suggest that you make sure you have the following ports open in your router or firewall:

UDP: 3658, 3478-3479
TCP: 80, 443, 5223

Directions for configuring network ports are specific to the hardware being used, and can be found by visiting the manufacturers website.
You can also contact your Internet Service Provider for help configuring your network

If you need any further assistance after forward the ports, please submit a support case.

Associated Platforms

WAS THIS HELPFUL?

Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.

Still Looking for help?

Opening a support case is easy. Email us your issue or chat with an expert