You are currently viewing a North American article. Please note the information might not apply to other countries. You can check the availability of an article for your country on this topic by clicking on the flag on the top left corner.

Phone disconnects from Controller app while playing

There are a few potential reasons for the connection between your smartphone and game session being interrupted:

•  A notification pop-up.
•  A low battery pop-up.
•  Your screen turning off.
•  Your phone turning off due to low battery.

Let us know if you have any questions!

Associated Platforms

WAS THIS HELPFUL?

Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.