To help our support team verify the ownership of your Ubisoft Account, please provide us with a proof of purchase for any of the games on the account when submitting your support case:
Providing a proof of purchase
You have indicated that you are having a technical issue with a PC title. To ensure that our teams have the necessary information to help troubleshoot connectivity, crashing, and performance issues, please attach both your MSInfo file and DXDIAG file to this support case.
Please click HERE for instructions on how create and attach these two files. (NOTE: Page will open in a new window)
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