You are currently viewing a North American article. Please note the information might not apply to other countries. You can check the availability of an article for your country on this topic by clicking on the flag on the top left corner.

Invalid CD Key During the Install


I can not install my game, It's telling me to enter a key code which is on a sticker inside the case, but there is another code on the back of the manual as well. I entered both and was unable to get access. Please help me resolve this issue.


The install code is: 55SSA-5DSN2-CHHTA-6X8EY-JN6B4 . This code is only used during the installaion.

The online CD key is printed on the back of your manual in the format EIB-xxxx-xxxx-xxxx. The cd key is only entered when you are attempting to join a multiplayer game.

Associated Platforms


Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.