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The install froze on Chessmaster Grand Master Edition, how can I start the install again?

QUESTION:

The install froze on Chessmaster Grand Master Edition, how can I start the install again?

ANSWER:


You will need to complete a manual uninstall for this game, please do the following

Open My Computer then open the Local Disk (C:)
Open the program files folder.  
Click on the tools menu then choose folder options
Click on the view tab and tick the box labelled "show hidden files and folders".  Press OK
Open the installshield installation information folder
Search for a folder named {27614800-84A9-484E-9CCB-43ED2F1205F5}
Right click on the folder and choose rename.  Press the End key on the keyboard and type the word OLD.  Press the enter key

Reboot the machine and you will be able to restart the install process for this game.


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