Billing Questions

QUESTION:

Questions in regards to Billing Issues for Rock Gods: Tap Tour

Can I play Rock Gods: Tap Tour for free?
What are in-app purchases (IAP)?
I just purchased an item but it never came through. What can I do?
I want a refund. What can I do?
What does the 3rd POWER-UP SLOT do?

ANSWER:


Can I play Rock Gods: Tap Tour for free?
Yes! It's a free-to-play game with in-app purchases. In-app purchases can accelerate your progress, but everything you need to finish this game is unlockable through gameplay.

What are in-app purchases (IAP)?
They're specific packs or exclusive content you can buy with real money or hard currency. You can access them in the STORE section.

I just purchased an item but it never came through. What can I do?
Go to the STORE section and select the RESTORE PURCHASE button. If nothing happens, please contact Customer Support at support.ubi.com

I want a refund. What can I do?
You can contact the App Store directly for a refund. For some specific cases, you can also contact our Customer Support at support.ubi.com

What does the 3rd POWER-UP SLOT do?
Purchasing the  3rd POWER-UP SLOT will allow you to hold more power ups in your inventory. This will allow you to be more strategic in your deployment of Power Ups and be more effective against the Gods of Rock!

 

Associated Platforms

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