Appealing a Growtopia account sanction

QUESTION:

What can I do if my account has been banned?

ANSWER:


As of 30 April 2020, all purchases in the in-game store are no longer available on the console version of Growtopia and the service for Growtopia on consoles will be discontinued on 30 July 2020. Please read our announcement on the official Growtopia forums for more information.


We may ban your account if actions taken on it have been found to be in breach of The Growtopian Code.

Sometimes, sanctions are a direct result of account compromise - in those cases, we would strongly recommend securing your account.

Please note that we are unable to lift sanctions resulting from fraudulent activity.

In the event you genuinely feel the ban is not justified, please let us know - we will be happy to investigate further.

Associated Platforms

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