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Missing Just Dance Now purchase
If you are still having issues, please contact us.
What is Just Dance Now? From the biggest music video game franchise of all time, Just Dance Now is a mobile game that you can play without a console! All you need is an internet-connected screen and your smartphone to use as a controller. Pick a song from our catalog of over 200 tracks, hold your smartphone in your right hand, and follow the dancer on the screen! Your movements are tracked and scored by the game, so work on your moves and try to get a perfect score! There's no limit to the number of people you can dance with - friends and family can jump in at any time for even more fun! What do I need to play? You will need: 1- The Just Dance Now app downloaded on your smartphone (Android or iOS), which will be used as a control. 2- A screen connected to the internet (such as your computer, tablet, Smart TV, or a TV with a Chromecast device). How do I earn more coins? Your coin wallet refills over time automatically. You can see when you will receive coins just below your coin wallet (on your phone). This refill is limited to a certain amount, so don’t forget to spend your coins when your wallet is full to keep earning new coins. Can my friends or family play with me? Your friends and family can dance with you by downloading the free Just Dance Now app on their smartphones. Once installed, they can join your dance room by scanning the QR code or entering the dance room number displayed at the top left of the screen. How many people can join my dance session? There's no limit to the number of players! What is a dance room number? A dance room number is a unique number designating your dance room. Your dance room number is displayed together with a QR code on the screen (TV, computer, or tablet) you want to use to play Just Dance Now. Read the questions above to find out how to play on those devices. Enter your dance room number (or scan the QR code) using the Just Dance Now smartphone app to enter your dance room.
How to play on computer 1. Download and launch the Just Dance Now app on your smartphone (Android or iOS) 2. Launch your internet browser on your computer and go to www.justdancenow.com 3. You will see your dance room number and QR code displayed on the website. These are unique and are generated just for you. When prompted in the Just Dance Now app, scan the code and the game should connect to your dance room. 4- Done! You should now see that if you select a song on your smartphone, it is also displayed on your computer screen. 5- Select any song and launch it 6- Hold your smartphone in the right hand and follow the movement of the dancer on the screen like in a mirror! Additional players around can also download the game on their smartphone and enter the same dance room to play with you. How to play on tablet (Android or iPad) 1. Download the Just Dance Now app on your smartphone and launch it 2. Download the Just Dance Now app on your tablet and launch it 3. On your tablet you should see a dance room number and QR code. These are unique and have been generated just for you. When prompted in the Just Dance Now app, scan the code and the game should connect to your dance room. 4- Done! You should now see that if you select a song on your smartphone, it is also displayed on your tablet 5- Select any song and launch it 6- Hold your smartphone in the right hand and follow the movement of the dancer on the screen like if it was a mirror! Additional players around can also download the game on their smartphone and enter the same room number to play with you. How to play on Apple TV 1. Open the App Store on your Apple TV 2. Search for the Just Dance Now app and install it 3. Launch the game and use your remote as a controller to select a song 4. Hold your remote in your right hand and do your best to mirror the movements of the dancer on screen precisely! Note that you don’t need your smartphone to play on Apple TV, but Additional players with a view of the same screen can download the game on their smartphones, join the dance room displayed at the top left corner of the screen, and play with you. How to play on Samsung TV 1. Download the Just Dance Now app on your smartphone and launch it 2. Download the Just Dance Now app on your Samsung TV (smart hub) and launch it 3. On your TV, you should see a dance room number and QR code. These are unique and have been generated just for you. When prompted in the Just Dance Now app, scan the code and the game should connect to your dance room. 4- Done! You should now see that if you select a song on your smartphone, it is also displayed on your TV. 5- Select any song and launch it 6- Hold your smartphone in the right hand and follow the movement of the dancer on the screen like if it was a mirror! Additional players around can also download the game on their smartphone and enter the same room number to play with you. Where do I download the game? On an Android smartphone or tablet, open the Google Play store, search for the Just Dance Now app, and install it. On an iPhone, iPad, or Apple TV, open the App Store, search for the Just Dance Now app, and install it. What is a QR code? A QR code is a 2 dimensional barcode. In Just Dance Now we use the QR code to store your dance room number. When you want to play, the app will ask you to scan the code displayed on your screen (computer / TV / tablet) to join your dance room automatically. The game is running very slow or is choppy Please check you have an internet connection speed of at least 1 Mbit.
What is a VIP pass? VIP passes allow you to play as many songs as you wish for the duration of your pass. When a VIP player enters a room, all songs become free to play. Players won't need to spend a single coin to dance on their favorite songs. This is perfect for your daily experience, family use or to organize parties, for example. There are two types of passes: -24h pass: one time purchase to get total access for twenty-four hours. -Long duration passes: you can choose between a one month, 3 month or 12 month subscription. The long duration passes are renewed automatically. The cost of the pass will be billed to your bank account 24 hours before the end of the subscription period. For example, if you purchase a 3-month subscription, your account will be billed one day before the end of the 3-month period. You can cancel anytime for any reason from your first party account (Google Play or iTunes depending on your device).
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