To try improving your overall connection to the game and its features, please try the below steps in the order listed:
• Reset network hardware
• Switch to a wired connection
• Check for software conflicts
• Enable UPnP
Please contact your ISP for additional information and help with enabling this feature.
• Forward ports used by the game.
This step will also help you establish an Open NAT for your connection with the game.
Please note that you may need to forward additional ports for Ubisoft services.
• Check for external restrictions