Starlink: Battle for Atlas - Replacements


Troubleshooting
Returns
Replacements



TROUBLESHOOTING

If you are having trouble having your toy register in the game, or are encountering other similar technical issues, please try completing one of our dedicated troubleshooting guides first:
 

Additional assistance for technical issues can be found HERE.


RETURNS

The Ubisoft Store Return policy can be reviewed HERE. All orders of physical products through the Ubisoft Store may be returned within 30 days of the original purchase date. Afterward, we will not be able to accept your request for a return. Returned items must be in original condition, including packaging, tags, booklets, and labels.

If you have made a purchase through an approved retailer, you will need to contact them directly for their specific return policy. Below are some common retailer policies:
 


REPLACEMENTS

We no longer offer replacements for physical Starlink toys. If you are reaching out for an order made through the Ubisoft Store, please review our return policy HERE.

If you have made a purchase through an approved retailer, you will need to contact them directly for their specific replacement policy.

Replacements for physical discs or cartridges are subject to availability.

If you have any questions please don't hesitate to contact us!

Associated Platforms

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