If that does not resolve your problem, you will want to try a different browser entirely. I am including a list below of browsers that work well for today's web content. Also make sure to clear the other browser's cache and cookies as well prior to loading the page.
- Mozilla Firefox
- Google Chrome
- Internet Explorer
Additionally, you can try using a feature called Private Browsing or Incognito Browsing.
- In Firefox, click on the Firefox button in the upper-right corner and select New Private Window.
- In Chrome, click on the Options buttons (3 horizontal lines to the right of the URL bar) and choose the option for an Incognito Window.
- In Internet Explorer, click on the gear icon in the upper-right corner, select Safety, then select InPrivate Browsing.
- In Safari, click File then choose New Private Window.
You will also want to check the version of your browser, downloading and installing any updates that may be available.
Please note that especially high traffic to our sites may cause intermittent website issues. If the issue persists, please try again a bit later.