Ensuring Continued Ubisoft Account Security

While our teams are continually working to ensure the security of your account and to improve the technical security features that we offer across all Ubisoft services, there are also steps that you can take to help ensure that your Ubisoft account remains secure. 

1. Never share your Ubisoft login details with others. 

Never share your Ubisoft login details with anyone, even if it's a friend or family member. We also recommend that you avoid sharing your login credentials with third-party websites as well (to buy in-game currency, for example). Sharing your Ubisoft account information is a violation of our Terms of Use, and significantly increases the risk that your account may become unsecured as a result. 

2. Make sure your login credentials are unique.

While it can be easier to reuse a password that you have applied to other online accounts, this can present a security risk to your Ubisoft account. Establishing a unique password that includes accepted special characters can help strengthen your password and make it more difficult to crack. 

3. Regularly update your password. 

We recommend that you regularly update the password associated with your Ubisoft account to ensure that it meets the most recent standards for what is considered a strong password. Web experts recommend that passwords for your online profiles should be updated every 60-90 days to maintain the highest level of account security. 

4. Activate 2-Step Verification. 

While this isn't required for the creation of a Ubisoft account, it has proven to be a valuable added layer of security. 2-Step Verification will generate a unique code within the Google Authenticator app on your mobile device or through the email you place on file. As long as your mobile device and/or email address are secure, the suspicious party cannot receive or supply the code to bypass this feature. 

Associated Platforms


Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.