Real Tone Cable Not Detected On PC After Update On 12.13.2016

Following an update on 12.13.2016, we've received reports from some PC players who are no longer able to get the game to detect their Real Tone Cables. This issue is currently under investigation by the development team, but we have a temporary workaround:

1. Open up your Device Manager
2. Expand the Sound, video and game controllers tab
3. Locate Rocksmith USB Guitar Adapter, right-click on it, and select Uninstall
User-added image

4. After Uninstall is complete, unplug the Real Tone Cable
5. Plug the Real Tone Cable back into your USB port and let it automatically install the new drivers
6. Launch the game and enjoy! 

Associated Platforms


Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.