Ubisoft Account Recovery (Login Issues)

Have you lost access to your Ubisoft account? We've got your back! Ubisoft account access support is available via Live Chat from 9:30am - 2:30am EST, 7 days a week. Contact an account specialist by selecting the issue below that is blocking access to your account.
 
Additionally, if you are having trouble signing into your Ubisoft account on one of our sites, please try clearing your cookies and cache, utilizing an incognito or private browsing window, or using a different browser altogether. If you need help with any of these suggestions, follow along with our browser troubleshooting!
 
 
 
 
 
Please note that the these links are only for players who are not able to sign into their accounts. If you are able to sign in and access your account, please contact us!

Associated Platforms

Unable to access your Ubisoft Account?

Account Support Chat
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9:30 am - 2:30 am ET, 7 days a week