Connection Error ND-008-02 or DE-008-02

If you receive this error message, you probably have an old Ubisoft account linked to your PSN ID, Xbox Live, or Steam account. 

To fix this, please:
- check if the correct Ubisoft account is linked to your console/Steam account
- check if you entered all necessary details on your Ubisoft account (such as name, email address, date of birth...)

If you have the correct account containing all details linked to your console or Steam account but the error still occurs, please feel free to CONTACT US

Associated Platforms


Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.