Only one of the games can be redeemed.
You must redeem your key within two weeks of receiving it.
• You can then activate your key through the Ubisoft Connect PC client
If you are unable to find your Helix Credits in-game, please check your transaction history to make sure that the purchase went through: Epic PlayStation 4 Stadia Steam Ubisoft Connect Xbox One It can take up to 24 hours for Helix Credits to be added to your game, so please allow some time for the balance to be updated. If your Helix Credits have not appeared in your game after 24 hours please get in touch, providing us with a screenshot of your transaction history.
Below is a list of officially supported peripherals for each platform: PCKeyboard and mouseXbox One Controller (wired)Dualshock 4 Controller (wired) Xbox OneXbox One ControllerKeyboard and mouse Xbox Series X|SXbox One ControllerXbox Series X|S ControllerKeyboard and mouse PlayStation 4Dualshock 4 ControllerKeyboard and mouse PlayStation 5DualSense ControllerKeyboard and mouse StadiaPlease visit out dedicated article for Stadia supported peripherals. Other controllers may work, however they are not officially supported and may require third party software to work. Please contact the controller manufacturer for assistance. If you have any other questions, please get in touch.
Depending on how the issue shows (crash to desktop, a black screen, or something else), troubleshooting steps can vary. To rule out the most common scenarios, please: Check if your PC meets the system requirements for Assassin's Creed Valhalla If your setup does not meet the minimum requirements for the game, launching it may be impossible. Complete our general troubleshooting guide The guide contains a set of universal troubleshooting steps that often resolve issues with launching the game. If you continue having trouble with launching the game, please do not hesitate to contact us, attaching your DxDiag and MSinfo reports to the case.
Opening a support case is easy! Email us your issue or chat with an expert.