If you receive error code 17014 while playing games on Ubisoft Connect
, please perform the following troubleshooting steps to see if you notice a change in the way the issue behaves:
Additionally, if your game was activated on the Epic Games Launcher
, close Ubisoft Connect and re-download your game from the Epic Games Launcher before trying to access it again.
If you have performed the steps mentioned in this article and are still having issues with your game, please reach out to our Support Team
with information about the error code you've received, what troubleshooting you've tried so far, and any details about the impact that troubleshooting has had on the issue so we can continue to assist and get you back into your game.