Phone disconnects from Controller app while playing - Ubisoft Support

REFERENCE ID: 000080447

Phone disconnects from Controller app while playing

There are a few potential reasons for the connection between your smartphone and game session being interrupted:

• A notification pop-up.

• A low battery pop-up.

• Your screen turning off.

• Your phone turning off due to low battery.

Let us know if you have any questions!

Associated Platforms

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Supported Devices for the Just Dance Controller app

Please note that the Controller application has been discontinued for Just Dance 2015. In-game scoring with the Just Dance Controller app is available for the following devices and titles: Just Dance 2020 SystemsPlayStation 4Xbox One DevicesAndroid devices with Android 4.4 or laterApple devices with iOS 9.0 or later Just Dance 2019 SystemsPlayStation 4Xbox One DevicesAndroid devices with Android 4.1 or laterApple devices with iOS 6.0 or later Just Dance 2018 SystemsNintendo SwitchPlayStation 4Wii UXbox One DevicesAndroid devices with Android 4.1 or laterApple devices with iOS 6.0 or later Just Dance 2017 SystemsPCPlayStation 4Wii UXbox One DevicesAndroid devices with Android 4.1 or laterApple devices with iOS 6.0 or later Just Dance 2016 SystemsPCPlayStation 4Wii UXbox One DevicesAndroid devices with Android 4.1 or laterApple devices with iOS 6.0 or laterWindows Phone 10 (compatible with Xbox One only) Let us know if you have any questions!

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