Depending on how the issue occurs (for example, if it is a crash to desktop, a black screen or something else), the cause and the solution can vary widely.
To rule out the most common causes, please:
If your setup does not meet the minimum requirements for the game, you may encounter issues launching and playing the game.
The guide contains a set of universal troubleshooting steps that often resolve issues with launching the game.
If you continue having trouble launching the game, please get in touch
, attaching your DxDiag
reports to the case.