When pre-ordering a digital PC game through the Ubisoft Store, a confirmation email will be sent to the email address associated with your Ubisoft account. The game will automatically be added to your Ubisoft Connect library, with the Coming soon status. If pre-loading is available for your purchase, it will be indicated on the game page once available. You can access your game once it has been released. Console titles will be delivered as a physical product. Let us know if you have any questions!
We ship to all 50 states of the US and Canada. We also ship to Puerto Rico. Note about APO, or FPO addresses: We cannot ship any order to an APO or FPO address. Any order being shipped to one will be canceled.
For all purchases made through the Ubisoft Store, your credit card will be charged once the order has been processed and you have received a confirmation email. This also applies to payments for subscriptions to Ubisoft+, as well as pre-orders. Let us know if you have any questions!
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