Information on custom figures from the Ubisoft Gear store

Production Time
Due to the fact we offer a unique experience for each customer, the process can take 2-4 weeks to complete printing, assembly, and packaging. Our teams do their best to ship your products as soon as possible. We appreciate your patience and your understanding.

 

Shipping

Once your order ships, it should arrive in 5 to 10 business days.
 

Returns
Your figurine is unique! Due to the custom nature, unfortunately, we cannot accept a return. However, if you run into any issues with your order, please reach out to us!


Associated Platforms

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