Ghost Recon: Future Soldier Multiplayer Connection Issues

QUESTION:

When attempting to join a multiplayer game, I either get disconnected from the host or receive the message The Ubisoft service is not available at this time. Please try again later.

ANSWER:


If you are receiving any multiplayer connection issues, or having trouble connecting to a multiplayer game please try the following:

- Start by testing your network connection with the following steps:

1. Start at the PS3 XMB.
2. Scroll to Settings.
3. Choose Network Settings.
4. Select Internet Connection Test.


- If this test shows your connection as NAT type 3, then you will most likely have some sort of interference within your connection to the online servers. In this case, please try the steps below:

1. Restart your network hardware. Turn off your PS3, Modem, and Router and wait about 15 - 30 seconds
2. Fully power up your modem
3. Fully power up your router
4. Turn on your PS3 and test the network connection again


- At this point if you still have trouble then you may have a firewall interfering with your connection. Please configure the following network ports within your router:

PlayStation Network Required Ports
UDP: 3658
UDP: 3478-3479
TCP: 80, 443, 5223

Game Ports for Ghost Recon: Future Soldier
UDP &TCP: 2346, 80, 21400

- Finally, if this does not solve your problem, try establishing a direct connection to your modem (bypass the router) and retry.

Associated Platforms

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