Just Dance TV Connection Issues

QUESTION:

I am having issues connecting to Just Dance TV / Just Dance World, what can I do?

ANSWER:


If you are having difficulties connecting we would suggest that you make sure you have the following ports open in your router or firewall:

UDP: 3658, 3478-3479
TCP: 80, 443, 5223

Directions for configuring network ports are specific to the hardware being used, and can be found by visiting the manufacturers website.
You can also contact your Internet Service Provider for help configuring your network


If you need any further assistance after forward the ports, please submit a support case.

Associated Platforms

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