Changing the email address on your Ubisoft account

QUESTION:

How can I change the email address that is associated with my Ubisoft account?

ANSWER:


You can update your email address easily from our Account Management website!

1. Navigate to the Account Management website, and log in to your Ubisoft account.
2. Click on the Account Information tile.
3. Navigate to the Private information section.
4. Click on the Edit button.
5. Click on the Change button.
6. A message will pop up, informing you that an email has been sent to the email address listed on your account.​ Please check your email inbox for a new message from Ubisoft Account Support.

Pop up displayed when trying to update email address.

7. Click on the link in the email, and log in if prompted.
8. Type the new email address into the New email address field and the Confirm email address field.
9. Click on the Change button.

Example of a new email address being entered

Your email address should now be updated on your Ubisoft account.

What if I don't have access to my email address?
If you do not have access to the email address that is associated to your Ubisoft account, you can contact Ubisoft Support, and we'll be happy to assist you.

Associated Platforms

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