Account Section

QUESTION:

Questions regarding your account in South Park Phone Destroyer

ANSWER:


Can I play on multiple devices?
Can I transfer progress from iOS to Android or the other way around?
I've lost my progress!
I'm using the correct account, but my progress is still lost!
My game crashes!
My game doesn't start!

Can I play on multiple devices?

Yes, you can play on multiple iOS or Android devices as long as you are signed in with the same Game Center (on iOS) or Google (on Android) accounts.

Can I transfer my progress from iOS to Android or the other way around?
Unfortunately, it's not possible to transfer your progress from iOS to Android or from Android to iOS.

I've lost my progress!
Make sure you are signed in with the correct Game Center account (if you play on iOS device) or Google account (if you play on Android device).

I'm using the correct account, but my progress is still lost!
Contact our customer support at http://support.ubi.com. Provide them with as much information about your account as you can - your in-game name, New Kid level, PvP rank, and so on.

My game crashes!
Make sure you are playing on a supported device. Please check the list of supported devices:
iOS:
iPhone 5S
iPhone SE
iPhone 6 and iPhone 6 Plus
iPhone 6S and iPhone 6S Plus
iPhone 7 and iPhone 7 Plus
iPad Pro and iPad Pro Mini
iPad Air and iPad Air 2
iPad Mini 2, iPad Mini 3 and iPad Mini 4
Android:
The game supports Android devices with at least 2GB RAM.

My game doesn't start!
Make sure you play on a supported device.
Make sure you are logged in with a Game Center or Google account.
If nothing helps, contact our customer support at http://support.ubi.com

Associated Platforms

WAS THIS HELPFUL?

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