Changing your 2-Step verification method

QUESTION:

How can I change my current 2-Step verification method?

ANSWER:


In order to make changes to your 2-Step verification, all you need is a valid verification code. If you are having trouble generating one, you can use one of your recovery codes.

To change your verification method:
 
•  Go to the Security page.
•  In the 2-Step verification box, select the Manage button. 
•  Select Email if you are currently using Google Authenticator and vice versa.
 

• Click Change.
• Follow the on-screen instructions to set-up your new verification method.

You also have the option to deactivate 2-Step verification. 

 
If you have any questions, please get in touch.

Please note that you do not need to have access to your verification or recovery codes to contact us. In the interest of security, we will take you through an alternate Account Ownership Verification process before we make any changes to your account.

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