Unknown DirectX error

QUESTION:

I received an unknown DirectX error after starting a new game session multiple times. What can I do?

ANSWER:


 
Anno 1800 Logo

We are aware of an issue where Anno 1800 will crash with an unknown DirectX error when you try to start a new game session over and over again after playing the game for some time.

This issue is currently being investigated and should be fixed with an upcoming game update.
 
Should you have any further questions, feel free to contact us!

Associated Platforms

WAS THIS HELPFUL?

Thanks for your feedback. Thanks for your feedback. Sorry that didn't help.
Please submit a support ticket and tell us how we can help you.

RELATED FAQs

Unfortunately, no FAQs exist in your language for this search criteria. Here are some English FAQs that may help: