Contacting support with Growtopia queries


Where can I submit a ticket with my Growtopia query? Are there differences between consoles, mobile and PC?


As of 30 April 2020, all purchases in the in-game store are no longer available on the console version of Growtopia and the service for Growtopia on consoles will be discontinued on 30 July 2020. Please read our announcement on the official Growtopia forums for more information.

If you play on Android or iOS, please familiarise yourself with instructions on how to reach us with mobile queries.

For queries about Growtopia on Nintendo Switch, PC, PlayStation 4 or Xbox One, please contact us directly.

Please include as much information as possible in the ticket to help us investigate your case!

Associated Platforms


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