How can I claim my pre-registration rewards?
Cole D. Walker can be obtained by participating in the Walker event available at level 7.
Montagne's TIER 2 weapon can be crafted by using the weapon blueprints you received in a message upon connecting to the game for the first time.
Do I need to be connected to the internet to play the game?
Yes, an Internet connection is required to play at all times. The data of the game is stored on Ubisoft’s servers so that you can save your progress automatically, access leaderboards and other online services.
Do I need a Google Play or Game Center account to play the game?
You don't, you can still play as a "guest" without using Google Play or Game Center. However, we recommend you to link your profile to your Google Play or Game Center account to keep your progress even if you change devices.
How can I link my profile to my Google Play or Game Center account?
You can link your Elite Squad profile to your Google Play account by going into the in-game HUB > Settings (gear icon) > Log-in > Sign In.
How can I continue my progress on another device?
You can access your saved data on another Android or iOS device by completing the tutorial and signing in on your Google Play or Game Center account. This only works if your in-game profile is linked to said Google Play or Game Center account.
How do I turn off/on push notifications?
You can turn off/on push notifications by going into Settings (upper left corner of the hub) > Notifications.
How do I turn off/on the game sound?
You can turn off/on game sound by going into Settings (upper left corner of the hub) > General > Sound FX/Music.
Is the game playable on tablets and emulators?
The game can be played on most smarphones and tablets. We do not recommend to play on an emulator as it is not supported by the game.
What are the languages supported by the game and how can I switch to a different one?
As of this moment, the game is available in English, French, Spanish, German, Italian, Brazilian Portugese, Russian, Simplified Chinese, Traditional Chinese, Japanese and Korean. You can change the game's language by going into the "Settings" menu.
Why do I get stuck during some loading screens?
This usually means that the game is not able to download assets correctly. Please try again with a stable wifi/4G connection.