In-App Purchases

QUESTION:

How do I make in-app purchases?

ANSWER:


It is important that you protect your app store account login information to protect your account from unauthorized charges. If you are concerned about Mobile In-App Purchases, please note that you can create a password to control access to your device.

How do I buy more energy?

When you run out of Energy, a pop-up will offer you two choices:
GET THROUGH FRIENDS --> You can select this option and ask them for Energy (you can also do this at any point in the game by selecting your friends in the pop-up interface). You need to be connected to Facebook to do so.
PURCHASE ENERGY ITEMS --> You can purchase Energy items like Coffee, Donuts, and Pizza for more gaming time!

How do I buy power-ups?

Before you start investigating a Crime Scene, you reach an interface where you can select a partner and Power-Ups. If you already have a Power-Up, you can select it by simply tapping it. If you don’t have any Power-ups yet, you can tap the button below with its cost. New Power-Ups unlock throughout the game every time you level-up. Please note that you’ll need COINS in order to purchase power-ups.

How do I buy a new Avatar?

You get to create your first Avatar for FREE at the end of the tutorial!
As you progress in the game, more and more styles will be available (hair, clothes, face, accessories & a couple of rad surprises!), giving you a lot of nifty customization options for your Avatar!
To access the Avatar interface, go to the MAP screen and tap the AVATAR button.
Note: You can preview any of the unlocked items, but you will need to buy them to keep them equipped. To finalize a purchase, please tap at the bottom of the selected item where its cost is displayed and confirm the purchase on the pop-up that will appear. Anything you purchase is YOURS permanently.

What are COINS, and how do I get them?

COINS are a currency that can be earned through the game. With COINS, you can purchase POWER-UPS and AVATAR items. If you are in need of extra COINS, you can purchase some by tapping the + button to the right of your COINS balance. Real money will be required to complete the transaction, and the transaction will be safely made through the App Store (iOS) or the Play Store (Android).

What is CASH and how do I get some?

CASH is a currency that can only be purchased through the + button to the right of your CASH balance.
With CASH you can:
- Purchase Energy Items such as Coffee, Donuts and Pizzas to play longer!
- Speed up analysis to help your favorite forensics and discover the results right away!
- Unlock a new episode right away without asking friends to help you!
Once again, real money will be required to complete the transaction, and the transaction will be safely made through the App Store (iOS) or the Play Store (Android).

I just purchased a bundle, but it never came through. What can I do?

Please go to the SETTINGS menu --> OPTIONS tab --> tap the RESTORE PURCHASES button.
 

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