If you find that your in-game sound has disappeared or decreased to a very low volume, please restart your latest autosave to resolve the issue. In case the issue persists, or you have any other questions, please do not hesitate to reach out to us!
When exiting the game, you may see a pop up letting you know that if you quit, all unsaved progress will be lost. Do not worry! The game autosaves regularly while you are on your adventures. You will know when this happens as the autosave icon (above) will appear in the bottom right corner of the screen. If you have any questions, let us know!
Explore the world of Lemuria on Nintendo Switch on October 11, 2018.
In order to run Child of Light properly, your PC MUST meet or exceed these minimum requirements: Minimum System Requirements Supported OS: Windows Vista SP2 or Windows 7 SP1 or Windows 8 Processor: 2.66 GHz Intel Core2 Duo E8200 or 2.8 GHz AMD Athlon II X2 240 RAM: 2 GB (4 GB or greater recommended) Video Card: 512 MB DirectX 10-compliant with Shader Model 4.0 or higher (see supported list*) Sound Card: DirectX Compatible Sound Card with latest drivers Hard Drive Space: 3 GB available space Peripherals Supported: Windows-Compatible keyboard and mouse required, optional controller (Xbox 360 Controller for Windows recommended) *Supported video cards at the time of release: NVIDIA GeForce 8800 GT / 9 / 200 / 400 / 500 / 600 / 700 series AMD Radeon HD2900 XT / HD3000 / HD4000 / HD5000, HD6000, HD7000 / R7 / R9 series Laptop versions of these cards may work but are NOT officially supported. These chipsets are the only ones that will run this game.
Regrettably, the online functions for Child of Light have been deactivated. It is therefore not possible to send Oculi to friends. We are constantly assessing what’s needed to deliver the best possible Club services for Ubisoft’s customers. Shuttering some services for some older games with smaller audience – like Child of Light Club items - is a necessary part of this process, since it allows our IT and service staff to better focus on delivering great online experiences to the vast majority of customers who are playing newer titles. We are happy to have fans that are as committed as you have been to this title, and we hope that you'll find more recent or upcoming Ubisoft games which you can be equally as passionate about. Thank you for your understanding!
Child of Light displays at a maximum resolution of 720p. If you have your PS3 configured to only output at a 1080p resolution, this will cause Child of Light to display at a 480p resolution. If your television is capable of 720p but the visuals seem low-resolution or jagged, you will want to ensure that your PS3 is configured to output in 720p. The following PlayStation Support Page contains detailed instructions on how to make this change on your PS3.
Opening a support case is easy! Email us your issue or chat with an expert.