Ubisoft Store

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Ubisoft Store

Free Shipping on the Ubisoft Store

Free shipping is available for orders that are $80 before tax. If you have $80+ worth of items in your cart when you go to check out (before tax), and are eligible for this promotion, you will see the standard shipping option listed as “Free” on the “Delivery Options” menu. Limitations: This promotion excludes any expedited shipping methods and is only available in the Contiguous United States (which excludes Hawaii, Alaska, and any other U.S. territories) and Canada. The Ubisoft Gear store does not have free shipping at this time.
Looking Up Order Information

Ubisoft Store You can find your order by going to the Order Summary page on the Ubisoft Store. To find this information:Go to the Ubisoft Store.Select the login option on the right side of the Store home page. Once you have logged in with your account information, the login option will be your account avatar.Hover over your avatar and select the MY ORDERS option from the menu that appears.You will be taken to a complete list of your past order details.Here, you can locate the order you are curious about.Click on View order details to see more information about your order. You can download your receipts by clicking Download Invoice. The downloaded receipts will list the billing and shipping information that you entered, as well as the items purchased. Note: Orders placed through Uplay or the Ubisoft Merch Store will not show on the Ubisoft Store. Uplay You can find this information on the “My orders” section of the Uplay store. Launch the Uplay Client Login to the account you used to place your order.Click on your account name in the top right and click on MY ORDERS.Here, you can locate the order you are curious about. Note: Orders placed on the Ubisoft Store or Ubisoft Merch Store will not show in Uplay. Ubisoft Merch Store You can find all the information regarding your orders placed on your Ubisoft Merch Store account page.
Ubisoft Store

Ubisoft Store Cart Restrictions

The Ubisoft Store currently carries a quantity limit of six unique items per order. If your order exceeds seven unique items, it will not be processed and the order will be cancelled automatically. In an effort to provide a fair purchasing experience for all of our players, high-demand products may carry a limit of five units per order.
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Do you ship to my country?

We ship to all 50 states of the US and Canada. We also ship to Puerto Rico. Note about APO, or FPO addresses: We cannot ship any order to an APO or FPO address. Any order being shipped to one will be canceled.
Information about Ubisoft+

At Ubisoft, we have been creating worlds for over 30 years, leading to a rich and diverse library of games – with Ubisoft+, we are making it even easier to access our catalogue of new releases, beloved franchises and classic Ubisoft titles. This catalogue will be updated on a regular basis when new content is available. Only available via the Ubisoft Store, Ubisoft+ online subscription will allow you to download games from the Ubisoft+ catalogue at no additional cost beyond the $14.99/month price point. Downloaded games will be accessible for the duration of the subscription. Please note that you will need an internet connection to launch and play a game. The subscription service has started on September 3, 2019 for Windows PC. It will also be available on the new generation gaming platform, Stadia in 2021. You can subscribe on the website or on Ubisoft application by clicking on the Ubisoft+ tab. Have a look at our Ubisoft+ section if you have any other questions about this service. Should you have any other questions, do not hesitate to contact us!
Ubisoft Store › Ubisoft Store

Redeeming a Promo Code on the Ubisoft Store

To apply your promo code to your order: • Visit the Ubisoft Store. • Choose the product(s) you would like to purchase and add it to your cart. A new window will pop up. • Select View cart. • Select Add a promo code, in the Order recap section. • Enter your code exactly as it appears, and hit Apply; the price will refresh to represent the new discounted total. Finally, follow the on-screen instructions to checkout and enjoy your purchase! Make sure you have the correct promotional code and have entered it exactly as it appears. Codes can be case sensitive so Copy and Paste is always best if possible. Please note that Ubisoft Store discount codes are not valid for in-game currency purchases and may not work in conjunction with existing offers, discounts, or with other codes. If you have issues redeeming a code, please get in touch and don't forget to attach an image of the code in question!

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TOP FAQs

Free Shipping on the Ubisoft Store

Looking Up Order Information

Ubisoft Store Cart Restrictions

Do you ship to my country?

Information about Ubisoft+

Redeeming a Promo Code on the Ubisoft Store

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