Changing the username on your Ubisoft account

QUESTION:

What is the difference between my username and my legacy username?
How can I change my username on my Ubisoft account?
How can I change my legacy username on my Ubisoft account?

ANSWER:


What is the difference between my username and my legacy username?
The username you have used to create your Ubisoft account will be your legacy username. This username is displayed on your Account Information page only and is unique to you. It is required for Ubisoft titles released prior to October 14, 2014.

Unlike the legacy username, your username appears outside of your Account Information page - it will be visible in the Ubisoft Club, Uplay PC, and in-game for all Ubisoft titles released after October 14, 2014.

How can I change my username on my Ubisoft account?
You can update your username easily from our Account Management website! Please note that you can only update your username once every 30 days.
  1. Navigate to the Account Management website and log in to your Ubisoft account.
  2. Click on the Account Information tile.
  3. Navigate to the Public profile section.
  4. Click on the pencil icon.
  5. Click on the Username field, and type in your new username, keeping in mind our username rules and our Terms of Use.
  6. Click on the Change button to update your username.
 
Changing username

How can I change my legacy username on my Ubisoft account?
Before deciding to update your legacy username, you should be aware that some of our older games depend on the legacy username to correctly store and access save data. If you have any games released prior to 2014 on your Ubisoft account, they may become unavailable, lose save data, or lose multiplayer stats as a result of changing your legacy username. 

Alternatively, you can update the display username on your account, which will have none of the aforementioned negative effects on your older games. With the exception of some older games, your display username is what other players will know you as in Ubisoft games, leaderboards, and the Ubisoft Club.

If you still wish to update your legacy username, you can create a ticket with our Customer Support team and we will gladly make the change for you.

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