Emptying the cache of Ubisoft Connect

Emptying the cache of Ubisoft Connect might help solve some technical issues. 

To empty the cache of Ubisoft Connect, please follow below steps:

• Close the Ubisoft Connect application.
• Locate the Ubisoft Game Launcher/Ubisoft Connect folder by right-clicking on the Ubisoft Connect icon on your Desktop and choosing Open file location.
The default location is C:/Program Files(x86)/Ubisoft/Ubisoft Game Launcher.
• Rename the cache folder to something else e.g cachebackup.
• Relaunch the Ubisoft Connect application and check if the issue still occurs.

Don't hesitate to contact us if you need any further assistance.

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