To troubleshoot any issues you may experience when linking your accounts, please:
- Cancel the linking attempt in the Epic Games Launcher.
- Clear your browser cache and cookies.
- Disable any browser extensions or add-ons that might interfere with the process, such ad blockers or elements that can prevent the execution of scripts.
- Try completing the process in incognito mode.
If you are still unable to complete the linking process, ensure that the country set on your Ubisoft account matches the country set on your Epic Games account.
If you have any additional questions or need help changing the country listed on your Ubisoft account or Epic account, please contact our Support team (Ubisoft account), or Epic Support (Epic account).